We are currently recruiting for a Customer Support Repairs Administrator to join a growing Customer Support team. We supply customers with mobile computer hardware, software and wireless network infrastructures. Providing a first-class customer experience is one of our main priorities, so you will quickly become a vital part of the business.

£14,000.00 - £18,000.00

37.5 hours per week (Monday to Friday 9 am to 5 pm, 30 mins lunch break). This will break down into 30 hours work and 7.5 hours OTJL per week.

Total hours per week: 37.50

Whitwood Lodge

Whitwood Lane

Castleford

WF10 5QD

As a Customer Service Apprentice, you will complete the following qualifications as part of your apprenticeship:

• Customer Service Specialist Standard Level 3 
• Functional Skills, to include maths and English at Level 2 (dependent on previous qualifications)
• Full, on-the-job training will be provided by the employer, with 20% off the job training as a requirement

This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.

Apprenticeship standard

Customer Service Specialist
Level 3 (A level)

Provide efficient and reliable chair-side support to Practice Clinicians. The role will also require working in other areas of the practice such as Reception, dealing with patient queries, answering the phone, taking payments and booking appointments.

£331.36

Mon7.45-6.15, Tues7.45-6.15, Wed7.45-6.15, Friday7.45-6.15.

Total hours per week: 38.00

28-32

Market Place

Pontefract

WF8 1AT

All underpinning knowledge towards the Advanced Apprenticeship Level 3, including the Diploma in Dental Nursing.

Apprenticeship standard

Dental nurse
Level 3 (A level)

We wish to recruit an enthusiastic Apprentice to join our Kitchen and Bedroom Installation team. The successful candidate will be trained in all aspects of Furniture Fitting through WEBS structured training programme as well as on the job training. You will learn practical skills and techniques to produce different types of furniture and units.

£155.63

Monday - Friday 8am - 4pm (£4.15 per hour)

Total hours per week: 37.50

4

Hazel Way

Pontefract

WF8 2FF

During your apprenticeship programme you will receive training both off and on the job. You will be required to attend WEBS Training in Nottingham on a Block release basis which is five times per year, the rest of the time you will be within the work place. The company will provide transport and accommodation for you. You will learn the underpinning knowledge that runs alongside your practical elements of the training. You will use a wide range of techniques whilst you complete a practical project.

WEBS Training aim to build on the skills you already have so you reach your full potential both personally and professionally.

Training will be provided in all areas of Furniture Fitting to ensure you are capable of creating practical and bespoke furniture using both traditional and modern techniques and materials to produce aesthetically pleasing and fit for purpose products.

If you have already achieved GCSE maths and English at Grade 4 or above or have equivalent qualification you will be exempt from undertaking Functional Skills, however English and maths support will be provided for all apprentices throughout the length of their programme.

Apprenticeship standard

Furniture manufacturer
Level 2 (GCSE)