*Josh was very difficult to get in touch with but we managed to contact him on Facebook. He was sofa surfing at the time and not sure what to do next. We chatted on a few occasions on Facebook and helped him understand his housing options and how to claim benefits. Once his living situation was resolved, Josh was ready to think about getting into work or training.
As things were still quite difficult for Josh, living independently, we suggested some face-to-face support from an adviser might be helpful. Josh agreed so with his consent, we passed his details on to Wakefield Council’s Employment Hub and he was allocated an adviser. He is now on a Traineeship.
*Name has been changed.