Published on Tuesday, April 19, 2022

Apprentice Customer Parts Advisor (Level 2)

Stoneacre Motor Group

Ref:   
Job Description:

What will the apprentice be doing?

Assist in capturing information relating to the supply of vehicle parts for the repairs, routine maintenance and diagnostic work on vehicles as per written instructions or as directed by the customer.

Responsibilities include but are not limited to-

  • Pre-condition repair order documents to ensure all parts are ordered
  • Explain parts requirements and the charges to the customer
  • Supply vehicle parts to retail customers
  • Promote additional products and the Stoneacre brand

What training will the apprentice take and what qualification will the apprentice get at the end?

This is a fantastic opportunity for anyone wanting a career in the motor industry. At the end of the apprenticeship you will achieve a qualification in Customer Service at level 2. This could lead to future opportunities of senior roles and further development to Management. Across the 12 months you will have block & day release training as part of the off the job training. This is mainly at our Academy in Thorne & at the dealership. 

 
Desired Skills: Communication skills
IT skills
Organisation skills
Customer care skills
Problem solving skills
Analytical skills
Technical ability
Personal Qualities: Attention to detail
Team working
Initiative
Desired Qualifications: GCSE or equivalent Maths & English (Grade 4 or above) Desired
Things to Consider: The apprenticeship may involve work some weekends, depending of the needs on the dealership. Your initial training period will include a lot of observing and taking instruction from your mentor, you must be able to concentrate for long periods of time and retain information.

This amazing opportunity is perfect for anyone looking for a career.
Link to Vacancy: https://www.findapprenticeship.service.gov.uk/apprenticeship/1000037248
To Apply: Click link
Closing Date:  30th May
Additional Information: 12 Months
£10,004.80 a year
40 hours a week
WF12 7JB
   
   
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